Reconnect the USB peripherals (downstream connector). The monitor will now enter self-test mode. Please try again later. The USB Type-C port can be used for video and data signal, and supply power (90 W) to a compatible laptop PC using a single USB Type-C cable that is provided with the monitor. Dell P2422H supports both DisplayPort 1.4 connectivity with your PC. If " No DP Signal From Your Device " occurs, try the following other possibilities, which are usually simple to fix.. 1. How do I run diagnostics on a Dell monitor? refer to an expanding section below. Test with known good cable and known good system if possible. Connect the DisplayPort cable (shipped with your monitor) from your monitor to the computer. These displays have both Input and Output DisplayPort connections and the input connection "DP in" or "mini-DP in" is used to connect the display to the system. Disconnect the power cable of the monitor. In a multiple monitor setup, Dell P2422H should not be rotated either to 180 (landscape). Figure 1: Dell P2422H Wall Mounting (optional). Press up or down to highlight DP in the menu. 1. Monitor has sound icon when Dell P2422H is connected to a laptop using HDMI. B. To learn how to download and update a device driver, refer to the Dell knowledge-base article:How do I download and install a device driver? A few permanently bright or dark pixels are considered normal by industry standards. What is the supported orientation to set up Dell P2422H monitor? Pixel that is permanently off is a natural defect that can occur in LCD technology. Connect the USB peripherals to the SuperSpeed USB 5 Gbps (USB3.2 Gen 1) on the monitor. You can enjoy better display performance. Press on the joystick (Figure 4) on the monitor to enter the On-Screen Display (OSD) Menu. Press the joystick again to confirm the selection. The USB mouse then connects to one of the P2419H bottom/rear USB downstream ports. Tilt, swivel, height, and rotating adjustment. Sorry, our feedback system is currently down. Contact Dell Technical Support immediately. This is normal behavior of the monitor. Move the joystick up/down/left/right to toggle between options. Monitor does not wake up via the USB keyboard or mouse that is connected to the monitor. Due to legacy platform cannot recognize or output 5120 x 1440, we suggest changing EDID to lower resolution to cover this compatibility problem. Make sure that the power cable connecting the monitor is properly connected and secure. How do I run diagnostics on the Dell P2422H monitor? Some USB devices like external portable HDD require higher electric current; connect the device directly to the computer. Press up or down to highlight Others option in the menu and press on the joystick to select. Optimize eye comfort with a flicker-free screen and low blue light feature. * Have you posted the issue on the HP Laptop Forums? The USB Type-C port supports USB 3.1 with speeds up to 10 Gbps and an output of 90 W. Ensure you use the USB Type-C cable shipped with your monitor. quipped with 1 USB upstream port and 4 SuperSpeed USB 5 Gbps (USB3.2 Gen 1). Assembling the monitor stand and setting up the monitor ergonomically. The key features of Dell P2422H monitor are: This section provides some specifications of the Dell P2422H monitor. Figure 5: Dell P2422H Power Button and OSD Joystick. My laptop is the HP Spectre Laptop 13-af0xxand I got new monitorP2419H from Dell. The Dell P2422H monitor has two built-in diagnostics that are available: To learn how to run a diagnostic test, refer to the Running Diagnostics on Dell P2422H Monitor section of this Dell knowledge-base article. For help with video or display issues such as: no video or no display, blank or black screen, flickering, resolution or color issues, horizontal or vertical lines, etc. Unplug the video cables from the back of the computer or the monitor. Run the self-test feature and determine if the intermittent problem occurs in the self-test mode. Increase the brightness and contrast of the monitor through. This section provides information about troubleshooting steps that can help resolve the most common issues with the Dell P2422H monitor. It helps to determine if the screen abnormality you are experiencing is a problem with the monitor or with the video card on your computer. Boot up the computer. 0.3 W standby power when in the sleep mode. Some computers have USB 3.0, USB 2.0 and USB 1.1 ports. Make sure that the video cable is connected properly with the monitor and the computer. Step 3. Turn off your computer and disconnect the power cable. Unable to switch back to native resolution (5120 x 1440) after Picture by Picture is turned off. Check for bent or broken pins in the video cable connector. USB ports on the monitor do not work when the monitor is connected to a PC using USB Type-C. Increase the distance between the USB 3.0 peripherals and the wireless USB receiver. Inspect the display for any abnormalities. This will drain any residual power. The monitor control buttons are usually on the right side, either on the side, front, or bottom of the monitor. The optimal viewing position for the monitor is from the center of the screen. Refer to your System Requirements and Supported Configuration in the, The monitor appears to have light leak from the edges in a dark room. This article may have been automatically translated. Power off your computer. Press and hold on the joystick for approximately 10 seconds until the HDMI configuration message appears. Faint shadow from the static image appears on the screen. Unwanted horizontal stripes appear on the video playback window when viewing online videos on YouTube using Microsoft Internet Explorer or Microsoft Edge browser. Check the signal source. If the video or graphics card (GPU) on your PC supports DisplayPort 1.2, it is required to change the monitor to DisplayPort 1.2 mode. To connect your Dell P2422H monitor to your PC: To learn more about connecting your monitor to the PC, refer to the Dell knowledge-base article:How do I connect a monitor to a PC? Verify that the power outlet is functioning properly using any other electrical equipment. Disable the YCbCr setting from the video or graphics utility like Intel HD Graphics Control Panel. Digital connectivity with DisplayPort and HDMI. This issue may occur if the PC is using a Nvidia Graphic NVS 310 card and graphics card resolution setting is 2560 x 1600. 5. Then connect the P2419H USB 3.0 upstream cable into the P2419H USB upstream port. Monitor blinks twice when connected to PC with Nvidia NVS 310 video or graphics card. How do I charge my laptop using the USB Type-C cable? Switch to the display mode that you want after you close and reopen the laptop screen manually: When the monitor is turned-off and back on, the monitor may blink twice. On-Screen Display (OSD) adjustments for ease of setup and screen optimization. These will only help make the viewing experience the best it possibly can be. Where you put your monitor is almost as important as what model you buy. If the monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: Your Dell P2422H monitor has a built-in diagnostic tool. The display mode on your PC reverts to "Duplicate" or "Extend,". .FAULTY DELL P2419H 23.. "/> Refer to. Unplug And Reconnect The Displayport Cable. This includes any wall-mounted monitors and monitors on a stand. Learn how to use and troubleshoot issues related to the Dell P2422H Monitor. Which ishard to see and do not affect the display quality or usability. If still under warranty, click the "Get help now" icon on the right to start a live chat session.Find your Service Tag, * Have you tested the P2419H and USB Type-C to HDMI cable on a different PC? Unplug the DisplayPort. To mount the monitor on the wall, see the documentation that shipped with the wall mounting kit. Display mode changes from "Second screen only" to "Extended mode" after opening and closing the laptop LCD. Dell Monitor No DP Signal from Your Device - Working Fixes to Try Now that we have an idea of what the causes could be, here are some working fixes to try: Fix 1: Check and reconnect the cable If your screen remains in operation when waking up from power-saving mode without a signal, reconnecting the cable usually helps. Step 2. Press and hold on the joystick for approximately 10 seconds until the DisplayPort configuration message appears. Press up or down to highlight HDMI in the menu. Monitor will not display Blu-Ray video after the monitor is powered-off and powered on. Connecting the cables and organizing them. Make sure that the power button is depressed fully. To resolve the audio icon displaying, update the video or graphics (GPU) driver to the latest version. try to connect the notebook and monitor by USB Type-C to HDMI cable. The monitor may not receive video signals from the PC when connected to a Dell docking station. Turn off both your computer and the monitor. To learn how to download and update a device driver, refer to the Dell knowledge-base article How do I download and install a device driver? The monitor should be directly in front of you, at an arms length away (between 20-40 inches from your eyes). If you receive an "No DisplayPort Cable" error message when setting up the display. Blinking white light indicates the power save mode. 1920 x 1080 resolution, with full-screen support for lower resolutions. When changing the monitors resolution from Windows Display Settings, the image quality may not be good. Relocate the monitor and test it in another room. Some combinations of USB Type-C to HDMI dongle and video or graphics card (GPU) are not compatible to support the YCbCr color format. When the monitor is connected to a PC via HDMI and PBP mode is turned off, the monitor may display images at the lower resolution (2560 x 1440) rather than automatically switching to the native resolution (5120 x 1440). Dell P2422H does not support audio or sound via HDMI. Due to different video formats (aspect ratio) of DVDs and videos, the monitor may display in screen. To display a resolution of 3840 x 1080 @ 60 Hz or lower, you need to switch the monitor HDMI EDID from 3 Block to 2 Block. For Windows 8 and Windows 8.1 only, select the Desktop tile to switch to classic desktop view. Press on the joystick on the monitor to enter the On-Screen Display (OSD) Menu. Press on the joystick to exit the OSD menu. Reinstall the battery. How do I download and install a device driver? To display 5120 x 1440 resolution over HDMI again, you need to switch the monitor back to HDMI EDID 3 Block. When you notice screen abnormalities like distortion, clarity, horizontal or vertical lines, color fade, it is always a good practice to isolate the monitor by running the Built-In Diagnostics. Perform monitor self-test feature check to determine if the scrambled screen appears in self-test mode. Check that your computer is USB 3.0 capable. Dell P2422H supports both HDMI 2.0 and HDMI 1.4 connectivity with your PC. Check the DisplayPort Connection: If your monitor screen remains blank after you use the previous procedure, check your video card (GPU) and computer, because your monitor is functioning properly. Manuals and Documentation for your Dell Product. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. When setting up your Dell P2422H monitor, ensure that the monitor front panel buttons is on the bottom right. Ensure that the correct USB port is used. After several minutes, plug in the power adapter of the monitor. If the monitor is powered-off and powered-on too quickly, the laptop will not recognize the system change. How to troubleshoot no video issue when the monitor is connected using DisplayPort? Dell UltraSharp and Gaming monitors are inspected with a tighter criteria of 70-lux ambient lighting (dimly lit room but not dark). I have no idea what this means = "USB 3.0 to hdmi cable"? Dell P2422H monitor orientation must always be in landscape mode. How do I check the model number, firmware version and Service Tag using the On-Screen Display (OSD) menu? Refer to the Setting Up the Monitor section in the User's Guide of your Dell P2422H monitor.To learn how to set up any other stand with a monitor, refer to the respective stand setup guide for setup instructions. Unplug the DisplayPort connection and wait for a . You may need to adjust your chair height or the height of the monitor to achieve this. HP Spectre Laptop lid open and turned onHP Spectre Laptop USB Type-C/Thunderbolt out --> USB Type-C to HDMI cable --> P2419H HDMI in port* Press the P2419H Input Source button* Check/Select HDMI* Exit the Menu. Press on the joystick (Figure 5) on the monitor to enter the On-Screen Display (OSD) Menu. Remove the power cable from the computer. Additional monitor information like the model number, firmware version and Service Tag can be accessed from the monitor's OSD (On-Screen Display). How to troubleshoot no video issue when the monitor is connected using HDMI? For YouTube videos, change the playback resolution to 720p or lower. How do I troubleshoot common issues with the Dell P2422H monitor? If the monitor is powered-off and powered-on when displaying the Blu-Ray video, the Blu-ray player may lose the data signal from the system to the monitor. Here's how to do that: Step 1. Press up or down to highlight Input Source in the menu and press on the joystick to select. It is always essential to isolate the monitor while troubleshooting your computer for the following scenarios: Your Dell P2422H Monitor provides a self-test feature check that allows you to check whether the monitor is functioning properly. The standard monitor stand is detached when the monitor is shipped from the factory. To resolve this issue, manually set the resolution to 2560 x 1440 using the Nvidia Control Panel. How do I reset the Dell P2422H monitor to factory defaults? No Input Signal when user controls are pressed. Press the joystick to launch the Menu Launcher. Restart and Reconnect the Devices. 3. Horizontal stripes when watching online videos using Microsoft Movies and TV app, Microsoft Internet Explorer or Microsoft Edge. Change the monitor resolution to 4k 3840 x 1080 or lower. But I cannot. Change the Response Time to Fastin the Display menu. They are also seen while watching online videos using the Movies and TV app. Switch Off and then turn On the monitor again. When you close and then reopen the lid on a laptop, the Connecting and Configuring Displays (CCD) feature in Windows automatically reverts the display mode to the last active selection. In sleep mode, the monitor does not receive power to the USB 3.0 ports. The monitor does not display any video when an external Blu-ray, DVD player or PS4 is connected. Perform monitor self-test feature check and determine if these lines are also in self-test mode. Ensure that the computer is not in power-saving mode by moving the mouse or pressing any key on the keyboard. Turn your computer off entirely. USB Type-C port on your Dell P2422H supports USB Power Delivery, Data, and DisplayPort video signal. Click the dropdown list of the Screen Resolution and select, In the dropdown menu on the right pane, select the resolution. To learn more about the specifications of Dell P2422H monitor, refer to the User's Guide at the Dell Manuals website. This dependson which was selected before you changed to "Second screen only" or "Projector only" when you close and open the laptop screen. Push the power button and hold it for 30 seconds. Solid white light indicates that the monitor is On and fully functional. Dim or discolored video can be caused by the video cable, so try reseating the cable and swapping with a known good part. See the documentation that shipped with the VESA-compatible wall mounting kit. Ensuring that your Dell monitor is set up properly. To learn more about how to view or download the User Guides and Manuals for your Dell product. For more information about using the On-Screen Display (OSD) menu and different menu options. Test both. You would connect using a USB Type-C to HDMI cable. If you have any feedback regarding its quality, please let us know using the form at the bottom of this page. Disconnect all monitors and the power cables from your computer. You would connect using a USB Type-C to HDMI cable. Connect the USB upstream cable (shipped with your monitor) to an appropriate USB 3.0 port on your computer. Connect the HDMI or VGA cable (optional purchase) from your monitor to the computer. Connect the power cables from your computer and monitor into a wall outlet. Next, you can double-click the device category and select the device which you want to update its driver. 5" Widescreen , Resolusition 1920 x 1080 , VGA + DP ( Kabel DP). Step 2. Power On/Off button (with LED indicator). This is normal IPS panel behavior and typically does not affect the overall viewing performance. It is recommended to update the BIOS and Video or Graphics card (GPU) driver. 158 07-17-2021 10:01 AM p2422h No dp signal from your device , No dp signal . 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