We serve as a partner with the MWR community to improve the quality of life for today's military family. Every cent we earn goes back to our customers in one form or another. Commissaries are funded by tax dollars and sell groceries and other household merchandise at cost plus a five percent surcharge, which is used to pay for commissary construction and renovation projects. Post Exchange. Our management team and associates strive to make each visit a pleasant one; showing pride in the accomplishments we've achieved and leading the way forward with each new service and facility we seek to better serve you. At the same time, we have a financial commitment to support the morale, welfare and recreational (MWR) activities of the Army and the Air Force (i.e., libraries, bowling alleys, gyms, golf courses and more). Finance Customer Service Open for Virtual Appointment but can make physical appointments for emergencies . The Army and Air Force Exchange Service or "AAFES," is the retailer on U.S. Army and Air Force installations worldwide. Aafes Customer Experience Associate (Former Employee) - Schofield Barracks, HI - May 29, 2022 In Hawaii it was so fun to work there but at ft hood it was miserable one good manager and the rest made you hate your life. Building 950 (Include full name and new mailing address) A refund check will be mailed to your new address within three days of receipt of coupons. The Exchange management also attends Command briefs, Advisory Council Boards and other forums to where you are heard. We are focused on customer service and overall guest satisfaction. This is a break-even policy we believe is fair and equitable. Corporate Communications Editor / Staff Historian 30 days: Jewelry and watches, camcorders, televisions, digital cameras, furniture, mattresses, major appliances, gas-powered equipment and DLATS (government-issue clothing). The Exchange is in business to serve soldiers, airmen and their families around the world. Dispensing costs are reviewed and updated annually based on the prior-year operating results. Get exclusive email-only offers and advance notice about sales & events. Doing Business With The Exchange. Go to the nex instead. Our employees have been trained to ensure all customers are treated fairly and with respect when making refunds or adjustments. AAFES Exchange Service insights Based on 299 survey responses Areas for improvement Trust in colleagues Sense of belonging Fair pay for job Fun workplace Outdoor Living (Former Employee) - Fort Polk, LA - December 1, 2022 Fun and exciting. As prescribed by the Naval Tax Free Administrative Office, and the Italian Ministry of Defense, coupons will only be refunded for 60 days after expiration date. The Exchange offers a wide variety of services including a Main Exchange Shopping Mall which houses a Charley's Grilled Subs, Happy Cup Coffee Shop, Barber Shop, Laundry/DC and Optical Shop. In these cases we will satisfy customers with one of the following options when possible: Issue "rain checks" on regularly stocked merchandise to ensure our customers can later purchase the item at the sale price. AAFES Laundromat Open 24 hours . Please visit our website at applymyexchange.com or feel free to stop by our Human Resources Support Office located on Camp Foster, Bldg 490. On behalf of the over 1,400 associates that comprise the Okinawa Consolidated Exchange I would like to say WELCOME HOME. We are committed to serving those who serve our nation. See details and enter for your chance to win! Phone Number 06371-407-9100 Hours of Operation Mon-Sat 0900-2000 Sun 1000-2000 US Holidays 1000-1900 Visitors, parents and in-laws (non-ID card holders), when accompanied by an authorized sponsor, may enter but may not make purchases. Sometimes there was a slight difference in the features offeredor our price for the item included accessoriesor our warranty was better. The Exchange is a "nonappropriated fund" activity. Please feel free to email me at BeattyM@aafes.com. Call 238-8851 or 01638-548851 or email . The Exchange is entrusted to protect the earnings derived from its sales, monies which belong to U.S. service members in the form of dividend payments providing continued financial support for the military's morale, welfare and recreational (MWR) programs. Lewis Main Shopping Center Bldg 5280 Slim Chickens (253) 964-4430 Our policy is to ensure customers are completely satisfied. Nicholas Nguyen General ManagerMacDill AFB Exchange. . CONUS DISTRIBUTION CENTERS . We work hard to ensure you save money every day and your shopping experience with us is a pleasant one. At the Okinawa Exchange customer service is a top priority and you will see this exhibited on a daily basis by our team. VetVerify is a shared verification service of the four military exchanges (AAFES, NEXCOM, MCX and CGX) that supports the Veterans online shopping benefit by verifying Veterans who cannot be authenticated by the exchanges alone. If the system is clear, no record is kept of the inquiry. 2023 The EXCHANGE. The Joint Ethics Regulation prohibits government endorsement of private organizations and fundraising on federal property, with limited exceptions. Exchange Quick Facts. Unknown AAFES KADENA BX UNIT 35163 Bldg 926 We try to anticipate the demand for each item and order quantities accordingly. Dallas, TX 75266-0202 Generally speaking, retirees traveling and not living overseas do not have Exchange privileges. Management was pretty good and understanding. AAFES also supports deployed troops with programs such as Gifts from the Homefront and Help Our Troops Call Home. These programs allow any American to show support for those fighting for freedom by sending gift certificates or prepaid phone cards to deployed troops. Sun 1000-1700 . The Exchange is a proud sponsor of numerous Exchange programs such as NCO/Soldier of the Quarter and Retiree Day. About the Exchange. Fort Leavenworth, KS, United States 66027-0000. 2023 The EXCHANGE. Exchange By The Numbers. 97, David SwensonGeneral ManagerOkinawa Consolidated Exchange. OK Skip to main content Find jobs Company reviews Find salaries Upload your resume Sign in Employers / Post Job Start of main content What Where Find jobs Date Posted Salary Estimate Job Type Marine Corps Plus, many Internet retailers are willing to sacrifice their earnings for sales volume in an effort to get customers to use their sites. See details and enter for your chance to win! Please feel free to email me. Navy Bldg 5280 Pendleton Ave MS 46 In addition, we adopted a "14-day price guarantee" policy. AAFES Taco Bell TAKEAWAY ONLY . Olympic Services Mall Facilities: Bldg. Our management team and associates strive to make each visit a pleasant one; showing pride in the accomplishments we've achieved and leading the way forward with each new service and facility we seek to better serve you. Langley Air Force Base Of those, 53 are located here at HQ Exchange. Mon-Sat 1000-1900 . At a minimum the Exchange does weekly surveys of at least five locations selling motor fuel, deemed by the local GM to be the competition, and establish the Exchange price equal to the lowest price surveyed for each grade of fuel sold. Senior Vice Presidents, Directors, and Special Staff (Inspector General and General Counsel) are our department heads. Unknown Some 24 percent are military family members and 2 percent are active-duty military that work during off-duty hours. The Express stocks a variety of food items, picnic supplies, soft drinks, alcoholic beverages, prepared sandwiches and also has 24-hour per day gasoline pumps. Sustainability. Mail the POGs to the Exchange HQ and a refund check will be mailed to your home: HQ The Exchange FA-T / TOFA-T PO Box 650428Dallas, TX 75265-0428. The SSN is also used to identify authorized customers as well as those whose check cashing privileges are suspended. Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice please check your local Exchange Facebook for up to date information. An even exchange or refund can be made within 90 days, except as follows. Shop Army & Air Force Exchange Service DEALS CLEARANCE WEEKLY AD Tyndall Main Exchange Tyndall Main Exchange 220 Mall Lane, Suite 2 Building 950 Tyndall AFB , FL 324035555 United States Store Hours: Mon-Fri 0900-1700 Sat 0900-1700 Sun Closed Phone: 850-286-5880 HR Office (850) 678-7111 Ext 227 Food Court COVID-19 Notice Our "We'll Match It" Program will match a local competitor's current price on any identical stock assortment item guaranteed up to14 days after purchase. Safety, U.S. ARMY INSTALLATION MANAGEMENT COMMAND, "We Are the Army's Home - The Exchange mission is to provide the best possible customer service levels while delivering goods and services at the best possible prices, and generating earnings for local MWR programs. . FAQs. Information provided permits response to your comments. Customers are charged the advertised price and the item is shipped. Rank: . Accordingly, the Exchange pays state, federal and local motor fuel taxes, as well as underground storage fees, etc. 48830 Washington Street & Clear Creek, Charlyne CJ Morganfield The Exchange management also attends Command Briefs, Community Service Council meetings, Newcomers Briefings and other forums where you are heard. Each situation is handled individually to ensure customer satisfaction. If the last digit of the total purchase ends in one, two, eight or nine, your total purchase will be rounded to the nearest dime. This also ensures that organizations conducting fundraising are in compliance with other DoD and service regulations applicable to their activities. The U.S. Congress has waived this immunity with respect to motor fuel sold by the Exchange (Hayden Cartwright Act, 4 U.S.C. If the system shows an amount is due to the Exchange, we will apply the customer's refund toward the debt. 2023 The EXCHANGE, You can also search by City/State or Base Name. Bravo Burrito (914) 441-6938 Mon 1000-1600 We appreciate your patronage and consider our military and their families to be the best customers in the world. Shipping & Delivery. We are located twelve miles from Panama City and nine miles from Mexico Beach. Warranties. TRANSPORTATION . This means customers can take the item home that day! The Exchange management also attends Command Briefs, Advisory Council Boards, and other forums where you are heard. The Exchange Europe AvianoAttn FA OfficeUnit 6195APO AE 09603. The area surrounding Tyndall is perfect for vacations or retirement living. 036-868-2280. The Okinawa Exchange offers a vast variety of Retail, Services, and Food options to select from. Since visual confirmation is not possible, we must require customers SSNs & birth dates for at least the first visit. If a customer buys an item from us and finds it currently advertised for less (whether at an Exchange, Navy, or Marine Corps exchange or a local retailer), we'll refund the difference when presented a receipt within 14 days of purchase. See 22 photos and 6 tips from 755 visitors to Hickam AAFES BX. 2. Sun: 1000-1700, 509-244-2832 Army and Air Force Exchange Service generated $223 million for military Quality-of-Life programs. Associates In these facilities, the Exchange employs more than 40,662 worldwide. We must balance support of installation fundraising, and contractual obligations to concessionaires and vendors, with this mission. APO, AP 96378-5163 Customer Service Representative (Former Employee) - Lakewood, WA - September 23, 2022 The workload was manageable as co-workers would often help out when they saw the need. Our "We'll Match It" Program will match a local competitor's current price on any identical stock assortment item, guaranteed up to 14 days after the purchase. See details and enter for your chance to win! Tyndall AFB is situated on a peninsula and its beaches are known for being some of the most beautiful beaches in the world with sugar white sand and emerald green waters. See details and enter for your chance to win! Charlyne CJ Morganfield In addition to the Tacoma/Lacey area, we are honored to still maintain facilities on Vancouver Barracks which became the birthplace of the Exchange on November 29th 1880 in Vancouver, Washington. javascript must be enabled for the correct page display. They include a barber and a beauty shop, alterations, Military Clothing Store and an electronics accessory store. See details and enter for your chance to win! Co-workers make the work more enjoyable, but pay was not great. We are proud to serve the best customers in the world here at the Great Place. 15 days: Computers, tablets, GPS units and the following unopened items: software/peripherals, iPods and prerecorded music/videos/video games. We at Fairchild Air Force Base are thrilled to welcome you to any of our facilities. Domestic Traffic Customer Service Office: (214) 312-3015. International Traffic Customer Service Office: (214) 312-2876 . I look forward to making us your first shopping choice. Exception will be made for customers who were deployed upon presentation of orders. 1. Gas pricing is a very complex issue, greatly impacted by world markets, political and economic factors. In addition I personally review all customer comments that are submitted through the Exchange website, and the link below will email me directly. General Manager. Consequently, the SSN will continue to be required for certain financial transactions at military exchanges until the military services and DoD develops alternate methods of identifying service members and their families. 125 were here. 219 1-512-672-7445 036-868-2240 Daily 0800-1800 Make Reservation Car Rental Air Force Inn 1-512-672-7433 036-868-2239 Daily 0800-1700 Olympic Services Mall Facilities: Bldg. The Exchange overseas gas pricing policy meets both objectives. We are not authorized to sell fuel below our dispensed cost. HR Office 254-532-9514, Bldg. See details and enter for your chance to win! United States, Mon-Fri 0900-2000 We must also avoid unnecessary risk of liability that could divert resources from the dividend. Exchange Post. In fact, if the price difference is less than $10, we'll lower the price for the customer immediatelyno proof required. AAFES is a multi-channel retailer, offering products to authorized customers via retail stores, catalog and online. United States, 253-964-3161 javascript must be enabled for the correct page display. For Overseas Customers. See details and enter for your chance to win! on motor fuel. Other Inspection; Testing & Evaluation; In addition, I personally review all customer comments that are submitted through the Exchange website, and the link below will email me directly. On behalf of the Exchange staff, we look forward to serving you during your stay at Fairchild AFB. Get exclusive email-only offers and advance notice about sales & events. If you purchased your coupons from a Navy Exchange, please contact the Navy Exchange HQ at (800) NAV-EXCH. My personal promise is to take immediate action to resolve your concern, if for any reason your concerns or comments are not met to your satisfaction. Additional information can be found online under the Privacy Notice link located at the bottom of this page. 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