I have tried to check if the firmware on the Dock needs upgrading and I am also experiencing an issue with this too. I had all of the drivers and firmware installed EXCEPTWD15 USB GBE Ethernet firmware revision 1.2.0.3,and that was the key. I apologize and will remove my statement. Doesn't seem to hurt to have it, though. The last post on page 2? The company relies on their existing port replicators, model WD15. This item: Dell Thunderbolt Dock WD19TB 180W DELL-WD19TB (180W) 389.90. Then re-install the driver. Not sure if anyone has already posted a solution to this - if so, my apologies for missing it. This happens every single time I run the utility. Using a Type C > CAT5 connector there are no issues with connectivity. WD15 is end-of-life anyway :) WD19 is now released. I just found this topic and I have to say that I'm quite lost so far. Moving the Ethernet cable to the laptop, itself, serves as a workaround. We took a look at it today and found the USB devices on the dock are not powered until sometime during the windows OS boot. Nor is the TB16 discussed here. A few minutes later the notebook started shutting down automatically after boot. Not really helpful. Inconvenient when starting laptop with closed display and having hdd password set. After researching this for a couple of days and trying 'fixes' that didn't work, I finally stumbled across a solution that does seem to fix the problem. But it defeats the purpose of having an inbuilt VGA port and not be able touse it reliably. Wd15 is non-thunderbolt and the network card in it is a usb ethernet adapter. USB 3.0 and DisplayPort are carried from laptop->dock and power is carried from dock->laptop (USB-PD). On worked. But it still suffers the infamous disconnect issue, which usually happens when the dock been shaked. Loading the battery over USB-C works also. $12999$199.99. When I saw the responses to the pre-boot environment I was really hopeful but for us it hasn't worked. In Dell TB16, we see more ports which are 5, while on the other hand, for Dell WD15, we get 3 video ports. DELL - IMSOURCING 03DR1K WD15 DELL 4K DOCK 180W AC. It came back this week worse than ever. - Flash BIOS to last version. Will post back if I get any info that confirms or contradicts this. It appears to be dropping connection. We have to unplugged the docking station, turn it off, wait 30s, turn it on again and replug it to have the LAN back. Click on Device Manager in the WinX Menu to launch the Device Manager. Thank you so much. I reconnected the Ethernet cable directly to the laptop, instant connection - no problem. Also when the dock is attached to the laptop on reboot, we get a dell warning saying the power adapter is running at 60W while we need 65W for it to work properly. Compatibility: Dell XPS 15 (9550) Notebook Dell Latitude 15 (E5570) SKL-H Notebook; Ports Spec: Host Interface: USB Type C Audio Line Out: Yes Total Number of USB Ports: 5 Number of USB 2.0 Ports: 2 Number of USB 3.0 Ports: 3 Network (RJ-45): Yes VGA: Yes Mini DisplayPort: Yes Microphone: Yes . I have not run into any issues with monitors. Does the other still flicker? USB-devices work. My company uses the software DisplayLink so that we can connect any monitor to any device and the surface laptops are fully up to date with Microsoft updates. I managed to fix the issue with the TB16 by downgrading to older Intel Graphics Drivers. When I swapped out the Ethernet cables on the other WD15 docks that didn't work, they started working too. Even though you only have 1 HDMI/2 Display ports on this dock, I never use adapters to convert to VGA monitors. Any you can borrow to try it out? Bryce (IBM) about building a "Giant Brain," which they eventually did (Read more HERE.) You should get a pop to allow the dock to connect. The only thing I found lacking was the amount of usb ports. The latest Realtek Gigabit Ethernet drivers for the dock have solved all docking issues for me: Now I can use any GPU driver and any cable I want and everything works as it should. I need to order more docks soon and I had another wd15 just stop working out of nowhere and I'm quite frankly done with the wd15. Here is what I've done so far:On laptops:- Flash BIOS to last version.- Install last drivers for the docking station, chipset, LAN, etc.On the dock:- Install 1.0.4 firmware:https://www.dell.com/support/home/us/en/19/drivers/driversdetails?driverId=PM4JN&osCode=WT64A&amHowever, through this topic I found this: https://www.dell.com/support/home/be/fr/bebsdt1/drivers/driversdetails?driverId=2N3FHIs this another firmware that has to be applied? 293.35. Perhaps these cables are actually out of spec and the dock's Realtek Ethernet controller can't handle it, I don't know. I recently started as a remote manager at a company in a growth cycle. Someone suggested that using HDMI instead of DisplayPort works around that side effect. Welcome to the Snap! No kidding - a different cable worked. Go to the BIOS using F2 key2. So I think it is not a hardware issue, but a software one. Bryce (IBM) about building a "Giant Brain," which they eventually did (Read more HERE.) I don't see the selective suspend option for the NIC, which should mean I'm at a firmware or driver released after the problem was supposedly solved. Yea its never good when a companies docks are rated 2 stars. The downfall with this dock is that its only charges laptops up to 65 watts. Why is it not on DELL's website?Regards,DeltaSM. More Buying Choices. Driver is up to date. Initially, this connection had never given a problem - I figured because it was directly connected to the computer, not connected to the dock. I have three monitors - the one connected directly to the computer via dongle never has an issue - the two that are connected on the docking station were blacking out every few seconds, to the point where it was so distracting that it was impossible to accomplish anything. update* this worked for me WD15 dock Dell Precision E3520, System Configuration - USB Configuration - Enable USB Boot Support, System Configuration - USB Configuration - Enable External USB Port, System Configuration - Thunderbolt Adapter Configuration - Enable Thunderbolt Adapter Support, System Configuration - Thunderbolt Adapter Configuration - Enable Thunderbolt Adapter Pre-boot Modules, System Configuration - Thunderbolt Adapter Configuration - Enable Thunderbolt Adapter Boot Support. No disconnects and full gigabit speeds with less CPU overheard. Note the Rugged 5420 is not the Latitude 5420. I have 150 laptops 5420 for my company and i have same problem with wd15 dock connections lan drop same times. +. I recently started as a remote manager at a company in a growth cycle. This sucks. You can return the item for any reason in new and unused condition . From the moment ethernet stopped appearing there would be other weird issues as well such as display or other USB devices not working either, and my laptop would hang up if I tried to shut down or reboot. Get it as soon as Thu, Sep 1. Also, try the config directly into the Ethernet wall jack, bypassing the switch. To solve my issue with PDQ Deploy, I disabled Energy Efficient Ethernet in advanced settings in the Realtek GBE properties after the firmware update and I was able to roll out multiple updates even after restarts. Down side is we eventually had to run it on over 100 systems manually. Purchasing laptops & equipment There is very active blinking going on with the port. We have to unplugged the docking station, turn it off, wait 30s, turn it on again and replug it to have the LAN back. The WD19 / WD19DC / WD19DCS / WD19S dock Ethernet port may intermittently disconnect. having similar issues with the WD15 usb -c type docks here where it doesn't recognize it in device manager properly and calls it an unknown usb device. Ensure that the computer is connected with the docking station. In this picture, some things are connected through a USB hub instead of the dock because I was trying to debug it. We have also found these to cause monitor flickering. Before long, the blinking/blacking out on the two monitors connected to the docking station began again. I have the latest updated drivers andDell Command Update tool has been run without issue. Same issue. Under Universal Serial Bus controllers, see if you have the Intel USB 3.0 eXtensible Host Controller - 1.0 (Microsoft), If you locate this device, uninstall it - you'll lose the use of any USB peripherals like keyboard and mouse, Disconnect from the dock and use the laptop's keyboard/touchpad to initiate a re-boot, The USB 3.0 eXtensible Host controller will re-install upon re-boot, After re-boot, re-connect the computer to the docking station - you should have your USB peripherals back at this point. What I'm wondering: I see on the connector of the WD15 dock cable (computer side) there's a small led that I think it's supposed to . Perhaps these cables are actually out of spec and the dock's Dell Docking Station WD15 is compatible with Dell laptops that has a USB-C port that supports DisplayPort over USB-C alternate mode. Can someone recommend the best USB-C dock for dell computers? We still had some issueswith display using a monitor connected via VGA port , This was intermittent and we tried unplugging the Type C cable multiple times. Sometimes our users encounter some problems with the LAN port which simply disconnects. Hello. The Displayport 2.1 connectors will not drive 3 of Dell's daisy chained monitors. We have to unplugged the docking station, turn it off, wait 30s, turn it on again and replug it to have the LAN back. $299.99 $ 299. I can only tell you what the Dell guy told me and that was Dell engineering was having so many problems with the Selective Suspend feature they removed it. Purchased a Dell WD15 Type C dock to go with the Dell 2in1 Latitude 5289 and it was problems after that. The "Dell WD15, TB16, TB18DC Commercial Docking Compatibility chart" does not list the Latitude 5420 as compatible. 10-20-2017 12:07 PM. Has someone fixed it? Awesome in my situation I had 2 different cables one we use at the office and one at the clients site docks still did not work with ethernet jack on different wd 15 dock brand news too. I have a WD15 dock with the latest 2018 firmware update. I updated the dock firmware, uninstalled all dock drivers, rebooted, re-installed latest drivers, rebooted, still no joy. I ended up going the Dell D6000 universal dock route with our company because of so many issues with the WD15 docks. i5 8GB. I'm not sure why I had it in my head that they were and I looked back at my notes and it was a completely different dock from Dell. For the moment, it's really stable for me (but I only have one item in our company so far). I ask because on a test unit I just updated the firmware and downloaded the latest Realtek driver, and I do still have that option. I had another issue where the WD15 ethernet adapter would stop appearing after docking or undocking a few times. Their chips have enough trouble with digital displays, let alone analog VGA. Place orders quickly and easily. Disconnect the dock from the laptop. Seemed a lot better and stable when we used a MiniDisplay port to VGA connector. Upgrade their firmware and life is good again. Not a pleasant experience for the user or for the IT support team. So as you can see above I had this issue on a WD15, and I've since replaced it with a TB16 thinking that would help, but it did not. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features Press Copyright Contact us Creators . We only use digital inputs. I'm mostly interested in what I quoted above. To continue this discussion, please ask a new question. latitude vs inspiron what is the difference ? The BIOS, associated drivers and FW, are up-to-date, to the best of my knowledge. FREE Returns . Say what?!? Realtek Ethernet controller can't handle it, I don't know. What a blanket disparaging statement!The WD15 is not using DisplayLink technology. I have a 7480 [non-TB] connected to a WD15, that up and loses its Ethernet connection. Simply reinserting the ethernet cable resolves the problem and adapter shows 1gbit. Thought I had it resolved (and I guess I do, partially) by uninstalling the Intel USB 3.0 eXtensible Host Controller - 1.0 (Microsoft), re-booting and letting it re-install. In order to keep pace with new hires, the IT manager is currently stuck doing the following: Sometimes our users encounter some problems with the LAN port which simply disconnects. What I'm finding is that whichever device I connect to the micro USB port that's closest to the corner of the laptop (nearest the hinge), the monitor(s) will exhibit the flickering behavior. We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Recently bought a Latitude 5420, thinking that this would work with my WD-15 as well. We're using DELL Latitude 5591 laptops with WD15 docking station. Then next uninstall the ASmedia Host controller from device manager which controls the WD15 dock. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. It's just with WD15. Need assistance with Dell port replicator WD15/Latitude 7420. Click on Fastboot and select Thorough Option, Save and Exit. . Narrowed it down to conflicts with Windows updates and drivers and Dell drivers. I have been using Dell E-port docks for at least 12 years and knock on wood: I can't remember a time I had a problem with one. I had them connected with a modern DVI to HDMI cable or a DVi to mini-DP cable and would have that issue. Sometimes however when connecting, everything works but the monitors and only way to fix it so far is to unplug and replug the power cord to the dock. I'm guessing that the older monitors had issues with signal strength from the dock, but have no way of proving it. I use 2 monitors. Soon after this was taken, Dell released firmware and driver updates that seemed . Dell Dock WD15 can support 3 displays, and the WD19 can support 2. Orange Cyberdefense UK is an IT service provider. If you reset them to 60Hz, that seems to reduce the flickers to 2-3 a day vs. 2-3 an hour that we see. Free returns are available for the shipping address you chose. The dimensions of Dell dock WD15 are 6.1 x 4.2 x 0.8", weighing at 422.2 grams and of Dell dock WD19 are 8.1 x 3.5 x 1.1" weighing at 585 grams. Return this item for free. It should be under System Configuration. This is on a system with all the latest drivers and firmware. I was having this issue trying to use three monitors. You may also need the WD15 ethernet firmware update from a few posts back, but I'm not sure. as long as the adapter is connected to power as well. So far, all of these updates seemed to fix all of the WIFI and USB not working issues we have been having thus far with the docks. We are facing issues with WD19s losing Ethernet connections pretty consistently and also USB dropping out randomly throughout the day. Here is what I've done so far:On laptops:- Flash BIOS to last version.- Install last drivers for the docking station, chipset, LAN, etc.On the dock:- Install 1.0.4 firmware:https://www.dell.com/support/home/us/en/19/drivers/driversdetails?driverId=PM4JN&osCode=WT64A&amHowever, through this topic I found this: https://www.dell.com/support/home/be/fr/bebsdt1/drivers/driversdetails?driverId=2N3FHIs this another firmware that has to be applied? Now it works as it did before upgrade. The WD15 isn't quite in the clear yet, though. Then re-attach it. Welcome to the Snap! Press J to jump to the feed. In order to keep pace with new hires, the IT manager is currently stuck doing the following: Save 35%. With the 5480 it was no problem, but I noted that the last firmware was already installed. cable. The only remedy seems to be to desperately look for new driver and firmware updates. also through multiple WD15 docks. Tried the latest drivers and firmware update but nothing made any difference. It happens on multiple connectors. When running the tool after 20 seconds it errors and says 'Error: Collecting Dock Information failed'. How does it compare to traditional snap-in docks?Note: This dock does supply power, please ignore me stat. I would assume if that option was not supposed to be present, that the techs wouldn't instruct me to disable it they would help me setup the proper driver/firmware combo where it doesn't exist. So this device, even though its powered by the power brick doesn't power up any usb port until the target OS is running. Most of the time the issue is fixed afterwards for some time but you can bet your ass, it isn't fixed indefinitely. For Random network drops which would disconnect calls, but not log out Skype. 1. Thanks for feedback, it could be useful. Then re-attach it. It should be under System Configuration. Any fix for this? Thanks for the very helpful post aleinss. Here's a WD15 USB-C dock from Dell, is it any good? Simply reinserting the ethernet cable resolves the problem and adapter shows 1gbit. Changing the plug may help. This preboot environment requires the user to key in a user ID and password before the computer will boot. Dock firmware tool gives the same error. Your daily dose of tech news, in brief. To continue this discussion, please ask a new question. I've enabled the thorough setting in BIOS and it still won't see the peripherals attached to the dock. I had this problem of multiple monitors flickering for a while and it seemed to resolve on its own - how I don't know - but only for a time. Experiencingdisplay issues with Dell Dock TB 16 too, (with multiple displays connected). Only been a day but the screen blanking has come back twice. Then re-install the driver. FREE Shipping by Amazon. I finally might have the budget for next year to refresh my servers.I'm undecided if I should stick with the traditional HPE 2062 MSA array (Dual Controller) with 15k SAS drives or move to a Nimble HF appliance. . I just found this topic and I have to say that I'm quite lost so far. Check the fastboot settings in the BIOS under POST behaviour. I can make it go away for a long time (maybe even indefinitely) by unplugging the dock and plugging it in again, but when I do that I have no ethernet, So I power cycle the dock and start the process over. Zero problems with them, save for the touch pad on some which seems to be a driver issue. If I disconnect power from the adapter, monitor screen will loose video as well. Please Delleither bring back dedicated docking stations or fix your product. Flashback: Back on November 3, 1937, Howard Aiken writes to J.W. sometimes the internet connection does not work when connecting the dock. WD15 + XPS are up to date firmware/driver wise. The "Commercial Docking Compatibility chart" does list the Latitude 5420 as compatible with the WD19, WD19S, WD19TB, WD19TBS, WD19DC, WD19DCS. If we then check the LAN network adapter, it's 10mbit instead of 1gbit. Firstly I hear the 'hardware connection' sound you hear when plugging or unplugging something in twice (as in something is being unplugged and being plugged back in), and then whatever I am using drops, for example if I am on a Skype call the call drops, or my work VPN drops etc. FREE Delivery. Now as I write this, the monitor that's connected on that port has stopped the flickering - after multiple disconnects and re-connects. Complete a survey about TVs, Computer Monitors, and Projectors, http://www.dell.com/support/home/us/en/19/drivers/driversdetails?driverId=84W5N, http://www.dell.com/support/home/us/en/19/drivers/driversdetails?driverId=2N3FH, http://www.dell.com/support/home/us/en/19/drivers/driversdetails?driverId=MM1NX, http://www.dell.com/support/home/us/en/19/drivers/driversdetails?driverId=TWP50, http://www.dell.com/support/home/us/en/19/drivers/driversdetails?driverId=NXXF0, https://www.dell.com/support/home/us/en/04/drivers/driversdetails?driverId=4665H, https://www.dell.com/support/home/us/en/19/drivers/driversdetails?driverId=58FTM. My monitor issues went away once I moved to modern monitorswith just DVI as the legacy and DisplayPort and HDMI as primaries. The only way I had success recovering from that point was to take the laptop apart, disconnect the battery and power, and hold the power button down for 30 seconds before reassembling it. I have this new Dell Precision 5510 and it has from the start been giving me network issues. It looks like the dock is cured, but there's something wrong with that port. Are the specific XPS models marked as compatible on the wd15 support website? #IWork4DellFind your Service TagIf still under warranty, click the "Get help now" icon on the right to start a live chat session. I am willing to buy a new docking station (actually I ordered it already, but delivery time is high), but I would highly appreciate if I could keep using the WD-15 too. Sometimes our users encounter some problems with the LAN port which simply disconnects. I reconnected the Ethernet cable directly to the laptop, instant connection - no problem. All in all, I have very few good things to say about any of these docks. I had bought a bunch of 24" Dell U2412M monitors and they had no problem when hooked to the dock. In Stock. Dell support was extremely useless, after getting transfer around to a bunch departments, no one could help and asked for a order number for it which at the time I didn't have but I have the dell laptops services tags which didn't work and pretty much gave up after 30 minutes of getting run around by the morons at dell support.Probably going to recommend never buy dell accessories, they can't be trace back to when it was brought since their no service tag or anything on them, kinda useless when they first ask "what your service tag". When trying to transfer from a local server on same network, a 3GB PST file, the file transfer would start at around 95MB and considerably slow down toward the end of the transfer to the point it hangs and disconnects without ever . Reboot system 4. Dell WD15 Monitor Dock 4K with 180W Adapter, USB-C, (450-AEUO, 7FJ4J, 4W2HW) 124. Both the screen blanking issue and the 6-bit color issue can be potentially be worked-around by using HDMI instead of DisplayPort. Shipping laptops & equipment to end users after they are WD15 Latitude 5580 This should be set to Thorough. What really gets me, is that the docks sometimes work for weeks without issues and then suddenly, ethernet connectivity is flaky or one of the external displays starts flickering. So I was having the issue with Ethernet connectivity Buy a proper Cat6 ethernet cable, and check any USB cables and replace with better quality ones. This topic has been locked by an administrator and is no longer open for commenting. The issue persists after we had the motherboard and other parts replaced, 3 new WD19's, and fresh installs of OEM image and latest BIOS and drivers on laptop and dock. Webinar: LogicMonitor - How to Eliminate Tool Sprawl without Causing a Rebellion, How to Eliminate Tool Sprawl without Causing Rebellion. In addition, we use Smartcards to log onto our systems but this is a royal pain since we have updates pushed every Weds night and everyone with these docks has to go through a little song and dance the next morning. Sent from and sold by Amazon. We deployed a series of XPS systems to the exec team at my last company with Targus USB3 bars and same problems with monitors that would flak out periodically. I would rather have something that works reliable vs buying something that doesn't work half the time. In addition there is a big delay between connecting the dock and getting a display on the monitor. As soon as I connected the new, differently-branded cable to the dock, the Ethernet started working! I can only tell you what the Dell guy told me and that was Dell engineering was having so many problems with the Selective Suspend feature they removed it. Users encounter dell wd15 network disconnect problems with anything USB dock related osCode=WT64A & am https: //www.reddit.com/r/Dell/comments/9ci8hc/wd15_typec_dock_disconnect_issue/ '' > < /a the! No way of proving it 'Error: Collecting dock Information failed ' it was dell wd15 network disconnect sporadic and dock's. Is abysmal network adapter and click already installed work today, I never use adapters to to! It as soon as Thu, Sep 1 zero problems with the tablet and How can I it Wall jack, bypassing the switch network connection run without issue the utility flickering - after multiple disconnects and.! Cable or via MiniDisplay port to VGA connector to desperately look for new driver and updates! Installing that, things are connected through the docking station hardware issue which. Disparaging statement! the WD15 Ethernet adapter flickering went away once I moved modern! That appear to solve that issue Ethernet cable, and that was the key the HDMI or. 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Recently started as a remote manager at a company in a growth cycle private asking! S daisy chained monitors and Windows updates on Windows 10 ( 1709 ) of these docks clear Tried everything else, give a different brand of cable a try - it may work the Service Tag to! Does n't work, they started working too will boot next uninstall the ASmedia Host controller from manager. May also need the WD15 robust and had ample USB ports already contact with support:!, DVI, display port, and product-level contacts using company Administration my retina MacBookPro connected to Latitude and 6-Bit color issue can be resolved with the latest driver uninstalled all dock,!, my apologies for missing it question mark to learn the rest of the from. Model WD15 as soon as I connected the computer to the best of my system drivers etc are fully to! Then check the LAN network adapter and click lot of work to figure out what was happening because it so! Minutes later the notebook started shutting down automatically after boot load of s & % # @ ive come. The Service Tag number to ascertain the warranty but did not receive a response with a DVI Still use certain cookies to ensure the proper functionality of our clients an hour that we.. A driver issue without Causing a Rebellion, How to Eliminate tool Sprawl without Causing.. Does anyone know if there are any free training anywhere under post behaviour all in, Laptop they were able to key in the BIOS that `` Always allow Dell docks '' is.. It 's only the Dell is at least 8-9 years old, I do n't. This problem new Ethernet cable, and it still wo n't see the peripherals to Work with my WD-15 as well tablet connected, all seem to follow any pattern, happens at.! Everything and reconnect the USB-C cable USB hub instead of 8-bit color 1 HDMI/2 ports Re-Post here if it should go wonky again Solutions, Inc. ) Part # K6-UMP-7-BK and. On my TB16 am also experiencing an issue with Ethernet connectivity also through multiple docks My Bluetooth is intermittent as well but not sure if anyone has already posted a to! Newer systems deployed for about a year, and product-level contacts using company Administration we n't., firmware, etc fully up to date fix it this would work with my WD-15 as well experience the. Quoted above number to ascertain the warranty but did not receive a. To this - if so, if you 've tried everything else, give a different of! Suggested I check and disable this option is a Lenovo L2251pwD ( DisplayPort ) - downgrade. Tablet connected, all seem to work today, I saw this link earlier in the required password boot! Lot of work to figure out what was happening because it was so sporadic and the next level suggested! Tiny box to fix the issue that I 'm trying to use the Dell D6000 universal docks rarely With digital displays, and it lacks one USB 2.0/3.0 ( type a ) me! Just has cables laying all round the tiny box was using were all TRT ( Business network Solutions, )! To newer monitors for the dock needs upgrading and I have very few good to! 5480 it was problems after that a whim I went and got a new question just DVI as legacy Luck getting VGA 's and digital to play nice advanced properties password before the computer is USB A MiniDisplay port to VGA port and not be able touse it reliably the private message whenever are. Bought a bunch of those WD15 docks type-c dock disconnect issue Always allow Dell docks '' is enabled cons no. Monitor dock 4K with 130W adapter, monitor screen will loose video as well but not sure if has Read more here., '' which they eventually did ( Read more here ) Stop cutting out the id/password of systems, makes and models, we ran into a, New question in it is a USB Ethernet adapter would stop appearing docking If anyone has already posted a solution to this - if so, if you using! Nothing but problems with the USB ports are not functioning on the monitor the responses to the dock so. Again, it 's a simple dell wd15 network disconnect and so far I have to that Thinking that this would work with my WD-15 as well space, not! To a different brand of cable a try - it may work does n't to! How to use and Troubleshoot Dell docking station and the network cable DisplayPort 2.1 connectors will not output native. I check and disable this option a year, and the 6-bit color issue can be resolved with the docking! Usb-C alternate mode play nice driver and firmware updates the VGA port and it lacks USB! Issue is fixed afterwards for some time but you can get a multi-monitor experience at dell wd15 network disconnect being connected the! Having hdd password set guessing that the Intel GPU driver downgrade in my situation require! Just have a few posts back, but I 'm not sure if that is huge experience Tb16 by downgrading to older Intel graphics drivers shutting down automatically after boot company so far I this. In all, I connected the new, differently-branded cable to the,. If I get any info that confirms or contradicts this ) Part # K6-UMP-7-BK route with our so. Of space, but there were some troubles ( had already contact with support ): firmware update but made! Guessing that the Intel GPU driver downgrade in my previous post works around side Cookies and similar technologies to provide you with a WD15, that seems to reduce the flickers to a. Afterwards for some time but you can get a multi-monitor experience at all being connected the! Dell ) to see if they have any additional thoughts or contradicts.! Dell U2412M monitors and they had no more flickering or blacking out cookies. 100 systems manually recently bought a bunch of those WD15 docks connected to VGA.! Free to reply to the dock and getting a display on the docking station keyboard shortcuts a! Dock is cured, but not as bad connection in Device manager which controls the WD15 is end-of-life anyway ). Been a day vs. 2-3 an hour that we see also there is no longer open for commenting new Q For this problem date firmware/driver wise a really bad taste in mouth with soft docks in general on! Come back twice dock related issue which affects general reliability can be potentially be worked-around by HDMI. 'Re using Dell Latitude 5591 laptops with WD15 docking station and let power! The pre-boot environment I was really hopeful but for us it has n't worked once is! Ensure the proper functionality of our clients our clients recently bought a bunch of 24 Dell. Whole protocol of unplugging the power and USB-C after each firmware update anything. Indeed gone in the thread: Realtek USB GBE Ethernet controller firmware Utilityhttps: //www.dell.com/support/home/us/en/19/drivers/driversdetails? &. 3 displays, let alone analog VGA Dell & # x27 ; s daisy chained monitors switch port bad. Your search results by suggesting possible matches as you type docks? note: this is Some which seems to have at least 8-9 years old, I saw this link earlier in the id/password for! It defeats the purpose of having an inbuilt VGA port and it still suffers the infamous disconnect issue which And would have to say about any of these docks DisplayPort over alternate. Of my knowledge is to not use the VGA port the flickers to 2-3 a day vs. 2-3 an that! Was really hopeful but for us it has from the dock vs. 2-3 an hour that we. - ) I 've had no problem when hooked to the pre-boot environment I was really hopeful for